Shipping policy

Shipping Policy

Effective Date: December 30, 2025

Thank you for shopping with SNAP! We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is received.

During periods of high demand (such as product launches, promotions, or holidays), processing times may be extended. If there is a significant delay, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times are based on the shipping method selected at checkout and your delivery location. Delivery times are estimates and not guaranteed.

Shipping Carriers

We currently ship orders using reputable carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection may vary based on package size, weight, and destination.

Shipping Locations

We currently ship to:

  • United States (including Alaska and Hawaii)

At this time, we do not offer international shipping. This may change in the future.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at checkout. SNAP! is not responsible for:

  • Delays caused by incorrect or incomplete addresses
  • Packages returned to sender due to address errors

If a package is returned, additional shipping fees may apply to resend the order.

Lost, Stolen, or Damaged Packages

SNAP! is not responsible for packages that are:

  • Marked as delivered by the carrier but reported as missing
  • Stolen after delivery

If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the damage so we can assist you.

Shipping Delays

Delivery delays may occur due to factors beyond our control, including weather events, carrier delays, or supply chain disruptions. SNAP! is not liable for delays caused by shipping carriers.

Questions

If you have any questions about shipping or your order, please contact us at:

Email: team@mysnapboard.com
Business Hours: 8am CST – 4pm CST