Pre-sale orders are scheduled to begin shipping in mid October 2026. You will receive an automated email confirmation with tracking information as soon as your package leaves our facility.

Your payment is processed at checkout to secure your spot in our initial production run.

SNAP! features a modular, snap-and-lock design that allows you to configure your board layout based on your spread. Visit our Products page to view dimensions, wood finishes, and available modular end pieces.

Material, ingredient, or component information is listed in the product description so you know exactly what you’re buying.

Yes. We carefully select and test our products to ensure they meet quality standards before being sold in our store.

Yes. Our store uses Shopify’s secure, encrypted checkout to keep your personal and payment information safe.

Orders are processed quickly to prepare for fulfillment. If you need to make changes or cancel your order, please email us at info@mysnapboard.com as soon as possible. Once an order has shipped, it cannot be canceled.

You can reach our support team through the contact page or by email info@mysnapboard.com. We’re happy to help answer any questions before you buy.

Yes! SNAP! products are covered by a 30-day limited warranty against manufacturing defects in materials and assembly under normal, intended use. Proof of purchase is required for all warranty claims.

The warranty does not cover normal wear and tear, cosmetic marks/staining, accidental damage, misuse, exposure to open flames/extreme heat, or damage caused by placing the board in a dishwasher (SNAP! is hand-wash only).

If you experience a manufacturing defect within 30 days of purchase, please email us at info@mysnapboard.com with your order number and photos of the defect. Confirmed defects will be repaired or replaced at our discretion.

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping costs are calculated and displayed at checkout based on your location and order size.

Delivery times vary by location and shipping method selected at checkout. Estimated delivery times are not guaranteed.

Yes! Once your package ships, you will receive an automated email containing your carrier tracking number. Please allow up to 24 hours for tracking status to update.

We ship with trusted carriers such as USPS, UPS, and FedEx.

Currently, we only ship within the United States (including Alaska and Hawaii). We do not offer international shipping at this time.

SNAP! is not responsible for packages marked as delivered by the carrier but reported as missing or stolen.

Please contact us via email info@mysnapboard.com within 5 days of delivery and include photos of the damage so we can assist you.

Address changes cannot be guaranteed once an order has been processed. Please contact us immediately if you need to make a change.

Unused, unopened items in their original packaging may be returned within 30 days of delivery.
Read full return policy here.

For health and hygiene reasons, any SNAP! product that has been used or used with food is not eligible for return.

Approved returns are issued as SNAP! store credit only. Store credit never expires and can be applied toward any future order. We do not offer cash or payment card refunds.

Customers are responsible for return shipping costs. Returned items may also be subject to a restocking fee of up to 20%.

Simply place the main board in your freezer prior to your event. Once pre-frozen, assemble your modular board with your choice of end caps and layout. The chilling interior keeps your cold snacks cool while on display.

To preserve the chilling interior, SNAP! is hand-wash only. Simply pull the modular pieces apart, wash with warm water and mild dish soap, wipe down, and air dry.